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REGISTERED & CORPORATE OFFICE

SVCM SECURITIES PVT. LTD.

Registration
Registration Number

SEBI REG NO.: INZ000293732

Address
Registered Address

B-702, Divine Jalpa, Jambli Galli, Near Jain Temple, Borivali West, Mumbai 400092

Branches
Branches

NA

Contact
Contact Number

022 2970 0301 / 303 / 307 / 309 / 315 / 321

Mail
Email ID

info@svcm.in

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Timings: Monday to Friday - 10:00 AM to 05:00 PM
compliances-img Compliance
grievances-img Risk Management
trading-img Accounts & Backoffice
partner-img Depository Participant
partner-img Dealing Desk
  • telephone-img+91-22-2970 0301 to 0310
partner-img IT Support

INVESTOR GRIEVANCE ESCALATION MATRIX (DP & TRADING)

Details of Contact Person Address Contact No. Email ID Working Hours
Customer Care Kiran Parekh B-702, Divine Jalpa, Jambli Galli, Near Jain Temple, Borivali West, Mumbai 400092 022- 29700323 support@svcm.in 10:00 AM to 05:00 PM
Head of Customer Care Paresh More B-702, Divine Jalpa, Jambli Galli, Near Jain Temple, Borivali West, Mumbai 400092 022- 29700315 paresh@svcm.in 10:00 AM to 05:00 PM
Compliance Officer Rahul Jain B-702, Divine Jalpa, Jambli Galli, Near Jain Temple, Borivali West, Mumbai 400092 022- 29700309 compliance@svcm.in 10:00 AM to 05:00 PM
CEO Mehul Jain B-702, Divine Jalpa, Jambli Galli, Near Jain Temple, Borivali West, Mumbai 400092 022- 29700317 grievances@svcm.in 10:00 AM to 05:00 PM
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://www.mcxindia.com/Investor-Services.
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal

KEY MANAGERIAL PERSONS

Sr. No. Name of the Individual Designation Contact No. Email ID
1 Rahul Jain Compliance Officer 022- 29700309 rahul.j@svcm.in
2 Mehul Jain Director 022- 29700317 mehulj@svcm.in
3 Chandu Jain Director 022- 29700315 chandukjain@svcm.in

AUTHORISED PERSON DETAILS

BSE NSE MCX DP

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ATTENTION INVESTORS
Prevent Unauthorised transactions in your Trading/Demat Account. Update your mobile numbers/email IDs with your stockbrokers/Depository Participant. Receive alerts/information of your transaction/all debit and other important transactions in your Trading/ Demat Account directly from Exchange/CDSL at the end of the day. Issued in the interest of investors.           KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.           No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in the investor's account.

Stockbrokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.

Update your mobile number & email Id with your stockbroker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. Pay 20% or "var + elm" whichever is higher as upfront margin of the transaction value to trade in cash market segment.

Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.

Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.

"We understand that certain investment advisors may be approaching members of the public including our clients, representing that they are our partners, or representing that their investment advice is based on our research. Please note that we have not engaged any third parties to render any investment advisory services on our behalf. We do not share our research reports or our clients’ personal or financial data with any third parties and have not authorized any such person to represent us in any manner. Persons making investments on the basis of such advice may lose all or a part of their investments along with the fee paid to such unscrupulous persons. Please be cautious about any phone call that you may receive from persons representing to be such investment advisors, or a part of research firm offering advice on securities. Do not make payments through e-mail links, WhatsApp or SMS. Please do not share your personal or financial information with any person without proper verification. Always trade through a registered broker."

Investments in securities market are subject to market risk, read all the related documents carefully before investing. Please ensure you carefully read the Risk Disclosure Document as prescribed by SEBI.

We collect, retain, and use your contact information for legitimate business purposes only, to contact you and to provide you information & latest updates regarding our products & services.

We do not sell or rent your contact information to third parties.

Please note that by submitting the above-mentioned details, you are authorizing us to Call/SMS you even though you may be registered under DND. We shall Call/SMS you for a period of 12 months.

Data on complaints received against them or against issues dealt by them and redressal thereof, latest by 7th of succeeding month as per the format prescribed by SEBI vide Circular No. SEBI/HO/MIRSD/DOP/P/CIR/2021/676 dated December 02, 2021.

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SVCM Securities Pvt. Ltd.
Registered Office: B-702, Divine Jalpa, Jambli Galli, Near Jain Temple, Borivali West, Mumbai 400092.
Tel: 022 2970 0301 / 2970 0315
In case of any grievances write to us at : grievances@svcm.in
CIN: U65990MH2019PTC326901, SEBI Regn. No.: INZ000293732- BSE Member ID: 6737,
NSE Member ID: 90216, MCX Member ID: 56865, CDSL SEBI Reg. No.: IN-DP-557-2021,
DP ID: 12091200, AMFI Regn. No.: ARN–158146.
Compliance officer: Mr. Rahul Jain, Tel: 022 - 29700309, Email: compliance@svcm.in

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